Aeroméxico flies from Terminal D at Dallas/Fort Worth International Airport (DFW) with departures and arrivals primarily assigned to Gates D6–D16. The Aeroméxico Airlines DFW Terminal provides convenient access for travelers flying to Mexico City and other destinations. As Mexico’s flagship airline and a founding member of the SkyTeam alliance, Aeroméxico stands out with its iconic Eagle Knight emblem and a true premium experience that blends hospitality with modern comfort, setting it apart from other carriers on similar routes.
Travelers can reach the airline through several convenient channels. Whether you need help with bookings, flight changes, baggage issues, special assistance, or general inquiries, the contacts below will connect you to the right help.
| Contact Type | Details | Notes / Purpose |
| Main Customer Service (US & Canada) | +1-800-237-6639 | Reservations, changes, general inquiries (available 24/7) |
| Group Reservations | +1-800-800-9999 | Bookings for groups |
| Special Assistance (AM Contigo) | +1-855-332-1455 | Passengers needing extra help |
| Customer Relations (US) | customerrelations@Aeroméxico.com | Complaints, feedback, formal requests |
| US Consumer Relations Address | Aeroméxico Consumer Relations 3663 N. Sam Houston Parkway E., Ste. #500 Houston, TX 77032 USA | Written correspondence |
| Official Website | world.Aeroméxico.com or Aeroméxico.com | Online chat, forms, FAQs, manage booking |
| DFW Airport Customer Service | +1-972-973-3112 | Airport facilities, general airport help |
This terminal offers one of the best selections of dining options in the airport, ranging from quick bites to sit-down restaurants and local favorites. All listed spots are post-security and easily reachable on foot within the terminal (or a short walk via the Skylink if needed).
| Restaurant | Location (Gate Area) | Cuisine / Style | Why Visit |
| CRU Food & Wine Bar | Near Gate D27 | Wine bar, pizza, small plates | Highly rated for wine flights, charcuterie, lobster potstickers, and a relaxed atmosphere. Often called one of the best airport wine bars. |
| The Italian Kitchen by Wolfgang Puck | Near Gate D34 | Italian (wood-fired pizza, pasta) | Quality sit-down Italian with solid pizza and pasta options; open early to late. |
| Flying Saucer Draught Emporium | Near Gate D20 | Craft beer, pub fare | Large selection of draft beers, pretzels with queso, and a lively sports-bar vibe. |
| Eatzi’s Market & Bakery | Near Gate D21 / D5 area | Gourmet market, sandwiches, salads, sushi | Fresh, high-quality grab-and-go options plus baked goods and a full bar. |
| Trinity Groves Kitchen & Bar (or related concepts) | Near Gate D2 | Varied (Tex-Mex, tacos, pizza, etc.) | Features rotating dishes inspired by Dallas’s Trinity Groves food hall (carnitas tacos, Cuban tortas, etc.). Note: Some concepts may transition to Chili’s. |
| Hickory | Near Gate D22 | Texas barbecue | On-site smoked brisket, ribs, and classic sides. |
| TX/MX | Near Gate D31 | Tex-Mex | Tacos, enchiladas, and other Texas-Mexican favorites. |
| Brewed | Near Gate D25 | American / homestyle | Comfort food like chicken-fried steak, shrimp & grits, and all-day biscuits/waffles. |
Tips: Terminal D has better dining choices than some other DFW terminals. Check current hours and menus in the DFW Airport app or on the website, as they can vary.

Passengers looking for a quick meal or snack in Terminal D have several choices near the gates. These spots are convenient for grabbing food before boarding.
This terminal has one of the largest numbers of airline, credit card, and pay-per-use lounges at Dallas Fort Worth Airport. The Aeroméxico gates are easily accessible by foot from all of these post-security locations (or a quick Skylink trip if connecting from elsewhere).
| Lounge | Approximate Location | Access Highlights | Notes / Amenities |
| American Airlines Flagship Lounge | Near Gate D23 | AA Flagship First/Business, eligible elites, ConciergeKey, some oneworld | Premium experience with chef-inspired food, Flagship First Dining (for qualifying passengers) |
| American Airlines Admirals Club | Near Gate D24 | AA membership, day passes, oneworld elites, eligible AA passengers | Food & drinks, bar, kids area |
| American Express Centurion Lounge | Across from Gate D12 | Amex Platinum / Centurion (with same-day boarding pass); limited guest rules apply | Elevated dining, workspaces, family room |
| Capital One Lounge | Near Gate D22 | Capital One Venture X (and eligible cards); day passes available | Texas-inspired food, craft cocktails, yoga/Peloton, nap pods |
| The Club DFW | Mezzanine near Gate D27 | Priority Pass, LoungeKey, day passes (~$60) | Buffet, bar, good views |
| Plaza Premium Lounge | Near Gate D15/D16 | Priority Pass, day passes (~$70 for 2 hours), some airline partners | Hot buffet, bar, showers available |
| Plaza Premium First | Adjacent to Plaza Premium (near D16) | Higher-tier paid access or partner first/business; upgrade option from standard Plaza | More exclusive, à la carte options, first U.S. Plaza Premium First location |
| Chase Sapphire Lounge by The Club | Near Gate D25 | Chase Sapphire Reserve (and eligible), Priority Pass in some cases | Chef-driven food, wellness pods, showers, family spaces |
| Airline Partner Lounges (Air France, Emirates, Korean Air, Lufthansa, British Airways, Qantas) | Mostly near Gates D16–D27 | Premium cabin / elite status on those airlines or alliances | Hours often tied to flight schedules; check eligibility |
Passengers have several parking options near Terminal D, ranging from the convenient Terminal D Garage to lower-cost Remote and off-airport parking.
Check-in and departure areas are conveniently accessible from the Terminal D Garage, which is located just next to the terminal.
| Duration | Rate |
| 0-8 minutes | $9 |
| 8-30 minutes | $2 |
| 30 minutes – 2 hours | $3 |
| 2-4 hours | $10 |
| 4-6 hours | $12 |
| 6-24 hours | $32 |
Tip: Prebook online through the official DFW Airport parking website to access eligible discounts and reserve a space. Terminal-specific and flexible parking options may be available.
Passengers can use curbside valet service on the Terminal D Departures level for quick access to the terminal. This option is useful for travelers who prefer not to search for a parking space or walk from a garage.
| Type | Information |
| Location | Terminal D Departures Level near Gates D18 and D30 |
| Service | Curbside vehicle drop-off and valet parking |
| Rate | Approximately $45 per day |
| Additional Services | Optional car wash and detailing may be available |
| Payment | Contactless payment |
Covered and uncovered spaces are available in the Express Parking area, with free shuttle service connecting passengers to Terminal D and other DFW terminals.
| Category | Information |
| Best For | A balance between price and convenience |
| Uncovered Rate | Approximately $18 per day |
| Covered Rate | Approximately $21 per day |
| Shuttle | Free shuttle service to the terminals |
| Booking | Prebooking is available and may provide lower rates |
For longer stays, this space provides a more economical on-airport option. Free shuttle service connects the remote lots with Terminal D and other terminals.
| Parking Feature | Detail |
| Rate | Approximately $14 per day |
| Best For | Long-term and Budget Parking |
| Shuttle | Free shuttle service to Terminal D and other terminals |
| Shuttle | Free shuttle service to the terminals |
Several private parking facilities near DFW offer alternatives for multi-day stays. Rates and services vary by facility.
| Feature | Information |
| Prebooked Rate | Approximately $7–$12 per day |
| Best For | Lower-cost long-term parking |
| Terminal Access | Shuttle service to Terminal D |
A few parking details can make the airport visit easier, particularly during busy travel periods.
Planning beforehand makes your trip easier, whether you’re landing at Dallas/Fort Worth International Airport or taking an Aeroméxico flight out of Terminal D. DFW Airport Terminal has everything you need for a good experience, from easy parking and dependable services to great food options and a variety of lounges. Enjoy the first-rate service that distinguishes Aeroméxico as Mexico’s flagship airline, and always double-check your flight details, terminal information, and the most recent airport updates before traveling.
Aeroméxico operates from Terminal D at Dallas/Fort Worth International Airport.
You can reach Aeroméxico customer service in the US and Canada at 1-800-237-6639, available 24/7 for reservations, changes, and general inquiries.
Yes, call AM Contigo at 1-855-332-1455 for passengers needing extra help.
Yes. Pre-booking your parking space online through the official DFW Airport website often grants access to discounted rates and guaranteed availability.
Centurion Lounge (near Gate D12), Capital One Lounge (near Gate D22), and Chase Sapphire Lounge (near Gate D25) are all located in Terminal D.
Yes. Designated DFW parking areas, including the terminal garages, feature EV charging stations for public use.
Drive-up rates for stays between 6 and 24 hours are $32 per day, with shorter durations billed at incremental hourly rates.
You can use the Skylink train system, a post-security automated people mover that connects all five terminals at DFW in just a few minutes.